Frequently Asked Questions
Everything you need to know about your Biltwell Inc. order.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for items in new, unused condition with original packaging. Please note that shipping fees are non-refundable.
How do I determine my correct size?
Each product page includes a detailed size chart. We recommend measuring yourself and comparing those figures to the chart to ensure a perfect fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your products covered by a warranty?
Yes, Biltwell Inc. products are warranted against defects in materials and workmanship for one year from the date of purchase.